Quality Control

MagiClean Maintenance Inc believes that the quality process consists of two components:

First, the continuous Re-assessment Program which will define what services are required and how we must provide them.

Secondly, to ensure that all initiatives developed through the continuous Re-assessment Program are provided on a reliable and consistent basis.

MagiClean has a comprehensive discipline code of practice, designed to ensure that the highest standards of performance are maintained at all times, and that each member of our staff conducts themselves in a professional manner.

Our commitment to quality is where experience and procedures come together. Constant supervision and attention to detail are our doctrine; this guarantees that our services conform to the client's satisfaction - day in and day out.

Performance Measurement

All MagiClean Maintenance personnel are performance measured at three monthly progress meetings with their immediate superiors, to establish objectives, and to measure achievements, strengths and weaknesses, and to identify training needs, or skills that require developing.

Unlike many of our competitors, we have adopted a proactive style of management to ensure that we continue to meet our customers explicit needs, address contentious issues, provide service flexibility, and a continuous evaluation of our mutual objectives.

We believe only by ensuring that the closest on-site supervision takes place, with individual accountability, will we always remain a professional cleaning company.

Primary Objective

To provide a totally professional service, made available by a dedicated, stable team of high trained staff, all of whom are skilled, motivated and screened.

Essential Criteria

All cleaning staff must be smart, articulate, literate and courteous, must be trained in general cleaning functions, which will include basic use of equipment such as polishing machines/vacuums, and be familiar with cleaning products and their uses.

Commercial Liability Insurance

Personal Injury: $1,000,000.00

General Aggregate-Liability: $2,000,000.00